You are currently browsing the monthly archive for April 2011.
Monthly Archive
Do we really listen?
April 25, 2011 in Customer Service, Sales Training | Tags: asking questions, listening, sales assistant, sales pitch | Leave a comment
When you are creating your marketing message and sales pitches, are instinctively thinking about yourself or you customer? This is a true story, it happened to a client of mine recently. While out shopping one day he went in to a shoe shop Read the rest of this entry »

